Terms & Conditions

Full terms and conditions

We serve most of the allergens listed in at least one product on our menu, so there may be a risk of cross contamination.  Customers with special dietary needs should state their requirements at the time they place their order to allow Keto Kitchen staff to take all reasonable precautions to avoid cross contamination.

The allergy information is accurate on the day it is consulted online, but may change at any future time.  Customers must check the Food Allergy & Nutritional Information book available before placing their order, just in case any of our ingredients have changed.

The information concerns only intended ingredients of menu items and does not include any customisation to a menu item (e.g. adding cheese to a burger).  Any customisation should be checked in the Food Allergy & Nutritional Information book before placing any orders.

Each menu item has a list of ingredients.  This is the fullest information we have from our suppliers, and is consistent with UK labelling laws.  Please be aware that certain ingredients, especially those with small quantities in the recipe, do not have to be fully broken down (e.g. “spices”).

Please note that Keto Kitchen is not a vegetarian takeaway, however we do take specific steps to segregate our non-meat products from our meat products as follows:

- A segregated area of the grill is defined for the exclusive cooking of non-meat products.
- Separate utensils are always used with non-meat products.

 

Other information

The manager on duty will be best placed to answer any questions about our kitchen practices to allow customers with special dietary need to make an informed choice about ordering from Keto Kitchen.

The Food Allergy & Nutritional Information, also offers more detailed dietary information for the following requirements:

- Nuts & derivatives
- Peanuts & derivatives
- Fish & derivatives
- Egg & derivatives
- Crustaceans
- Molluscs
- Milk & derivatives
- Soya & derivatives
- Celery
- Mustard
- Lupin
- Sesame seeds
- Gluten

 

We understand that no matter how comprehensive the data, we cannot answer every question you may have about our food. If you have any specific questions, please contact us here.